Keith was born in Elkin, NC. He has lived in Dobson most of his life. He graduated from Surry Central High School in 1983, from Surry Community College in 1985 and from UNC Charlotte in 1990.
Keith began his career in insurance in April 1991 as a field adjuster with North Carolina Farm Bureau Mutual Insurance Company. In November of 1992, Keith left North Carolina Farm Bureau Mutual Insurance Company as an adjuster and started his sales career as an Insurance Agent with North Carolina Farm Bureau Mutual Insurance Company. Keith worked as an agent with North Carolina Farm Bureau Mutual Insurance Company from November 1992 until September 1998. Keith left North Carolina Farm Bureau Mutual Insurance Company to join Chappell Insurance Agency, Inc. as an agent and an owner in September 1998.
Keith is an active member of Dobson First Baptist Church. Keith is married to Emily and has three daughters, Mallory, Amelia and Madelyn. Keith enjoys spending his spare time with his girls and playing golf as much as possible with his friends.
Personal Lines Manager
336-356-8087, option 3, option 1
Susie grew up in Mt. Airy, NC and has lived there her entire life. She graduated from Surry Central High School in 1991 and Surry Community College in 1995. Susie began her insurance career in 2002 with Chappell Insurance Agency, obtaining her CISR Designation in 2009, and continues her career as a Personal Lines CSR for the agency. She enjoys camping and spending time with her family and their dogs, Brewster and Bentley. Susie and her husband Russell have one daughter, Madison.
Personal Lines CSR
336-356-8087, option 3, option 1
Amanda was born and raised in WV until 1995 when she graduated from Princeton Senior High School. She then moved to Mt. Airy, NC and has lived in the area ever since.
Amanda began working at Chappell Insurance Agency in 2016 and is a Personal Lines CSR for the agency, obtaining her CISR Designation in 2019. She married her husband Stan in 2016 and they have 1 fur baby named Cocoa. She enjoys camping, cooking, traveling and spending time with her husband and Cocoa.
Commercial Lines Manager
336-356-8087, option 3, option 2
Jeff was born in Elkin, NC; and grew up in Dobson. He graduated from Surry Central High School in 1984 and the University of North Carolina in 1988. At UNC, he received a B.A. degree in Radio, Television & Motion Pictures and was a member of the Tar Heel Baseball team. Jeff was an Assistant Baseball Coach at UNC Charlotte from 1990-1991 and was the interim Head Baseball Coach of the 49ers in 1992.
Jeff began his insurance career in March 1996 with NC Farm Bureau as a Field Adjuster in Yadkin County. In October 1996, he became a Sales Agent with NC Farm Bureau in Surry County. Jeff worked out of their Pilot Mountain office until August 2004, and then moved to their Dobson office until April 2011.
Jeff joined Chappell Insurance Agency as a Sales Agent/Producer in April 2011. In October 2012, Jeff became a Commercial Lines Manager where he began focusing on Commercial Insurance new business and customer retention. He also became the primary service representative for Customer Lines. Jeff continues to focus on new Commercial Business and retention, Life Insurance sales, and social media marketing for the agency.
Jeff and his wife Deanna have three children, a daughter Callie and twin sons Brady and Jacob. They are all members of Salem Baptist Church in Dobson. Jeff is the Head Baseball Coach at Surry Central High School as well as an assistant Basketball Coach there.